Privacy Policy
How we collect, use, and protect your information.
At Kay Beauty ("we", "us"), your privacy matters. This policy explains what information we collect when you shop with us and how we use it.
Information We Collect
- Order & account details: your name, email, phone number, shipping and billing address, and order history.
- Payment information: processed securely by our payment providers (Stripe and PayPal). We do not store or see your full card number — card details go directly to the processor.
- Usage data: basic information your browser sends (such as pages viewed and device/browser type) and cookies that keep your cart and session working.
How We Use Your Information
- To process, fulfill, and ship your orders, and to send order confirmations and updates.
- To provide customer support and respond to your messages.
- To maintain your account, cart, and (if enabled) loyalty rewards.
- To improve our store, prevent fraud, and meet legal obligations.
- To send promotional emails only if you opt in — you can unsubscribe at any time.
How We Share Information
We do not sell your personal information. We share it only with trusted service providers who help us run the store, such as:
- Payment processors (Stripe, PayPal) to handle payments securely.
- Shipping carriers to deliver your orders.
- Service providers (e.g., hosting, email) acting on our behalf.
We may also disclose information when required by law.
Cookies
We use cookies to keep your shopping cart and login session working and to understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.
Data Security
Our checkout is protected with SSL encryption, and payments are handled by PCI-compliant processors. While no method of transmission is 100% secure, we take reasonable measures to protect your information.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under laws such as the CCPA or GDPR.
Children's Privacy
Our store is not directed to children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with a new "last updated" date.
Contact Us
Questions about your privacy? Email support@kaybeautyusa.com or visit our Contact page.
Last updated: June 19, 2026